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flizzr - lisbon airport car hire companies

flizzr depot information

Flizzr Rental Terms for travel between 01-Nov-2017 and 31-Dec-2019

General Rental Information

The renter and the driver have to be in possession of a valid driving license.

The driver has to be in possession of a valid driving license for at least 1 year.

Driving licenses from non-EU countries (except Switzerland) are accepted if: a) no visa has been entered in the passport. b) the customer has a visa in his passport and at the time of hire has not been in Europe for longer than 6 months. If he has been in Europe for longer than 6 months, he must present a driving license from an EU country.

Driving license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license.

Please show a valid ID card or passport at time of pick up!

 

Special rental information by booking of Prepaid rates

Changing booking

A booking can be changed up to 48 hours before the start of the rental (on availability) in return for an alteration charge of 25.00 EUR. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost.

Cancellation

A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: FLIZZR Portugal, JAP Rent-a-Car, Rua Central de Mouriz, 464 4580-590 Mouriz PRD, Portugal, Fax: +350 255 788 088, E-Mail: reservations@flizzr.pt

 

No-show 

In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.

Age Restrictions

In Portugal, the following rules apply for the minimum age and possession of a driver's license:
19 years/1 year for vehicles in groups MDMR, MDAR, ECMR, EDMR, EXMR, CCMR, CDMR, CDAR, CWMR, CTMR, IDMR, IDAR, IFMR, IVMR.
A Young Driver Surcharge of EUR 7.50- per day, max. EUR 74.99 applies for drivers under 25 years.

                    

Conditions of Payment

Flexi Tariff

We accept all credit cards from internationally recognized credit card companies - such as American Express, Diners Club, Eurocard/Mastercard, Visa and Unibanco.

We do not accept any prepaid cards or debit cards (Visa Electron).

Prepaid-Tariff

The following credit cards are accepted: Eurocard/Mastercard, AmericanExpress Card, VISA Card, Diners Club. We do not accept any prepaid cards or debit cards (Visa Electron).
The renter must be the owner of the indicated credit card. The authorized driver details and method of payment will be confirmed at reservation stage and cannot be amended. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card.
By booking of a prepaid rate, the credit card will be charged before the start of rental, directly with the estimated total amount of rental. The amount that will be charged on your credit card comprises the price of rental as well as all additional extra fees.
The rental charge (plus any other charges agreed such as, e.g. exemptions from liability, delivery charges, airport charges etc.) plus value added tax in the statutory amount applicable from time to time must, as a matter of principle, be paid in full for the agreed rental period, i.e. if the vehicle is collected late or returned early there shall be no refund.

 

Generally

In addition to the estimated rental amount, an advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

Advance Charge Approval

Only with LDW, Top Cover LDW or Super Top Cover LDW included

MDMR, MDAR, ECMR, EDMR, EXMR, CCMR, CDMR, CDAR, CWMR, CTMR, IDMR, IDAR, IVMR, IFMR

500.00

Please note, that payments with credit card may require the PIN of the credit card.

 

General Protection Conditions

Third Party Insurance (TI)

Protection coverage for the vehicle includes Third Party Liability with a maximum cover of 50 EUR Million for personal injuries and material damages. The hirer is liable up to the maximum amount of liability for accidents caused by the hirer, damage caused by parking, theft or any damage caused by an unknown third party.

Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.

 

Loss Damage Waiver (LDW)

Loss Damage Waiver removes the driver’s responsibility to a part of the vehicle in case of damage or theft.

All rates include LDW. The customer is only responsible for the following amounts:
960.00 EUR (MDMR, MDAR, ECMR, EDMR)
1,560.00 EUR (EXMR, CCMR, CDMR, CDAR, CWMR, CTMR, IDMR, IDAR, IVMR, IFMR)

 

Top Cover LDW

If LDW is already included in the rates, the renter can choose Top Cover LDW to reduce the Non-Waiverable Responsibility.

The cost of Top Cover LDW is as follows: see table

If Top Cover LDW is accepted, customer is only responsible for the following amounts: 600.00 EUR for cars & buses, 300.00 EUR for vans & trucks

 

Super Top Cover LDW

If LDW is already included in the rates, the renter can choose Super Top Cover LDW to eliminate the Non-Waiverable Responsibility.

The cost of Super Top Cover LDW is as follows: see table

If Super Top Cover LDW is accepted, customer is only responsible for the following amounts: 0.00 EUR

 

Tyre and Windscreen Coverage (TG)

Tyre and Windscreen Coverage provides cover against the consequences of damages on tires, windscreen, side windows and backwindow.

The cost of TG is as follows: see table

If TG is not accepted the customer will be held liable for the full value of damages on tires, windscreen, side windows and backwindow. If TG is accepted, customer is only responsible for the following amounts: 0.00 EUR

 

Personal Accident Protection (PAP)

By taking out personal accident protection the protection can also be extended to cover the consequences of an accident.

The cost of PAP is as follows: see table

By taking out PAP the limit of liability is: 10,000.00 EUR for invalidity, 10,000.00 EUR for decease, 1,000.00 EUR for medical costs.

                             

 

Top Cover

LDW

EUR/ Day

Top Cover LDW

EUR/ Rental

Super Top Cover LDW

EUR/ Day

Super Top Cover LDW

EUR/ Rental

Pers. Accident Protection

EUR/ Day

Tyre and Windscreen

EUR/ Day

MDMR, MDAR,

ECMR, EDMR

10.00

140.00

19.00

266.00

6.00

7.00

EXMR, CCMR, CDMR, CDAR, CWMR, IDMR, IDAR, IVMR, IFMR, CTMR

 

13.00

      182.00

25.00

350.00

7.00

8.00

 

 

Delivery & Collection

Delivery/Collection Service is on request. Please contact the local rental station.

A charge of 70.00 EUR applies. The fee includes 10 km, each additional kilometer will be calculated with 0.60 EUR.

 

 

Out Of Hours

An Out Of Hours surcharge of 60.00 EUR occurs for bookings out of opening hours.

 

One-Way Rentals

National

One-way-Rentals are not allowed.

 

International

One-way-Rentals are not allowed.

 

Cross Border Rentals & Territorial Restrictions

Cross Border Rentals are on request only. Please contact the local rental station.

Cross Border Rentals are allowed to the following countries:
Austria, Belgium, Denmark, Finland, France, Germany, Great Britain, Greece, Ireland, Italy, Luxembourg, Netherlands, Spain, Sweden, Switzerland.

In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.

 

Foreign Use Charge

A foreign use charge of 75.00 EUR applies for each month or part thereof.

 

 

 

Extras

 

EUR/ Day

EUR/ max.

Babyseat (guaranteed) (0-36 kg)

10.00

100.00

Child Seat (guaranteed)

10.00

100.00

Booster Seat (guaranteed)

10.00

100.00

Navigation System

10.00

100.00

E-Toll

1.85

18.45

Personal Travel Assistant WIFI

13.00

130.00

Personal Travel Assistant PLUS

16,00

160,00

Accessories are bookable without obligation and subject to availability.

 

Personal Travel Assistant - PTA

The PTA WIFI includes GPS, a tourist guide and a WIFI access point (up to 5 devices) with mobile internet.

The PTA PLUS includes GPS, a city guide, a WIFI access point (up to 5 devices), mobile internet and unlimited free calls all over the world.

Additional Driver

An Additional Driver Surcharge of 8.50 EUR per day, max. 85.00 EUR for each month or part thereof applies.

 

Refuelling Charge

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to FLIZZR. If the renter did not purchase the FPO (Fuel Purchase Option) an additional service charge of 35.00 EUR will be applied in addition to the petrol shortage.

Alternatively, you may purchase a tankful of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.

 

Roadside Assistance

Roadside assistance is provided 24/7 (365 days).

 

E-Toll

All our vehicles are equipped with an electronic toll device. This service allows automatic payment of all fees due for passing through any electronic toll barrier. Subscription is made at the counter at the beginning of the rental (pick up) and toll expenses will be automatically paid in your credit card without any additional cost.

 

Other Fees and Taxes

Administation Fee For Fine

If the renter has a traffic/parking fine during the rental the renter will be charged an Administration Fee of 50.00 EUR together with the first settlement-proposition.

The renter is liable for payment of all traffic/parking fines occurring during the rental.

 

Vehicle Cleaning

The vehicle must return in acceptable clean conditions.
For vehicles that are not returned in acceptable clean conditions (i.e. extra cleaning time/means are needed to clean the car for next rental) 60.00 EUR will be charged.

In case the car requires a special cleaning procedure (i.e. smell removal, animal pollution, spill of liquids etc.) after returning, a minimum charge of 150.00 EUR will apply.

 

VAT

23% Portugal Mainland

 

 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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