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guerin portugal - lisbon airport car hire companies

guerin portugal depot information

Guerin Portugal Rental Terms for travel between 21-Nov-2014 and 31-Dec-2019

Collision Damage Waiver (CDW)  
This insurance gives protection in case of accident (crash, collision or roll-over), allowing to reduce the excess to minimum value, whenever the CDW insurance is requested or included in the rate. This protection excludes vandalism acts, tires and plates, windows, lower and upper parts of the vehicle without crash, incorrect use of the vehicle or disrespect of the road code.     

Theft Protection (TP)  
This insurance gives protection in case of vehicle or part theft, allowing to reduce the excess to minimum value stated on the rates, whenever the TP insurance is requested or included in the rates. To activate this protection the presentation of the theft report and the vehicle's original key are needed. 

Super Collision Damage Waiver (Super CDW)  
Client still are responsible for an excess which value is stated on the terms of the applicable rate. For total tranquillity regarding possible liability terms in case of accident, vandalism acts & tires, Guerin gives the CDW option, allowing to eliminate the excess liability. This option does not include damages caused by negligence and windows. SCDW is available for a daily price depending on the car group and have a maximum of 15 days.   

To eliminate liability regarding damages caused in windows.      

ACDW Plus  
Apart from the traditional coverage of windows, the ACDW Plus offers a free period of 3 hours and 59 minutes after the delivery time previously requested.    
EXCESS REDUCTION   This product reduce the excess to 300€ (groups Mini, C & P) and 500€ (other car groups) in case of a breakdown, accident, vandalism acts & tires with the rented vehicle.  Is available for a daily price depending on the car group and have a maximum of 15 days.    
Personal Accidents Insurance (PAI)  
For drivers protection and as well for the other passengers, this insurance gives several options that allow to face anything unexpected. Medical Expenses up to a Maximum of 1.500 € per person and Indemnity per death or permanent disability up to a maximum of 15.000 €. 

Driver's Age / Young Driver Supplement  
From the age of 21 and with 1 year of license, you can reserve vehicles from all groups, with exception of groups G, L, H, N & O. For these ones, needs to be 25 years-old and have 2 years of license. In case the age is not according to these terms, it is possible to activate the Young Driver Supplement applicable only for car groups from MINI to E1. Maximum Driver Age is 80 years old.   

Additional Driver  
Other relatives, friends or co-workers can drive the vehicle paying an additional fee. The drivers of the vehicle should be identified upon contract opening. 

Baby Seat / Booster Seat  
Guerin has baby & booster seats with several sizes according to regulations, giving maximum comfort and safety in every occasion.

Rental Duration  
The minimum rental duration is 1 day and maximum is 28 days. If something unexpected happends, Guerin gives a free period of 59 minutes, from which the value of one-day rental will be charged plus coverages (CDW, TP and others requested at the beginning of the rental).      

Refuelling service  
Car will be delivered with a full tank and must be returned in the same conditions, otherwise, client will be charged for the missing fuel plus refuelling service. 
Airport Service  
Enjoy long hours to pick-up and return the vehicle in all national Airports. Rentals beginning in the stations are subjected to Airport Supplement.      

One Way Service   
All One-Way inside Portugal Mainland between Guerin stations is allowed and there is an additional surcharge.     

Out of Hours Service  
Out of hour’s service, is applied only at airport locations and needs Guerin confirmation, an extra charge for each provided service will apply. Guerin only give 1 hour tolerance to pick up the car, after the arrivals flight time. 

Road Tax (circulation supplement)  
Daily circulation supplement up to a maximum of 15 days per rental contract. 

Mobility Service  
"Deliveries and collections at hotels, villas, etc, are on a request basis and subject to availability. By each service, an additional charge will be apply.
Crossborder Fee  
Guerin Cars may go outside Portugal but must be returned to Portugal Mainland. This product have an additional cost of 36,90€ per rental. If the driver goes abroad without authorization and without payment of this supplement, the driver will be penalized in € 3.00 per km since the beginning of the rental and will be responsible for any damage that may occur to the vehicle.     

Toll Service  
Guerin vehicles are fitted with na identifier that allows recognise all the trips made. Ask for TOLL SERVICE at the time of collecting your vehicle. In order to use TOLL SERVICE, the client must present a valid credit card accepted by GUERIN. This equipment is subject to a deductible in case of theft, loss or damage in the amount of 36,90 €.     

Administrative Fee   
Payment of a Fee in case there are fines or infractions that Guerin has the need to identify the drivers.     

Damage Management Fee  
Payment of a Fee whenever an accident situation occurs in which the client is held responsible, or has not previously subscribed the SCDW.  

This extra must be requested in advance; Equipment only available in airport locations and subject to an additional charge, per day at a maximum of 10 days per rental. In case of loss or damages there will be a deductible.     

GPS - Navigation System  
This extra must be requested in advance; Equipment only available in airport locations and subject to an additional charge, per day at a maximum of 10 days per rental. In case of loss or damages there will be a deductible. 

Prices include VAT according the legal tax fee.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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